Below you will find some frequently asked questions.
PAYMENT METHODS
What forms of payment are accepted for online purchases?
You may order by credit card, check or money order. We accept payment online, by fax and by mail. EyeFive accepts the following major credit cards: VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER.
WHAT NAME WILL SHOW UP ON MY CREDIT CARD STATEMENT?
EyeFive, Inc.
SALES TAX
Will I have to pay sales tax on my order?
EyeFive is required by law to charge sales tax on orders shipped to California. There is no sales tax on orders shipped to other states.
CUSTOMER SERVICE
If you have not received your order or have any other questions.
Visit out support center.
IS THERE A MONEY BACK GUARANTEE
Yes, we offer a 90-day money back guarantee if you are not totally satisfied.
Click Here for more information. Drop Shipping Accounts please login into your account for more details..
ARE THE PRODUCTS SAFE?
Yes, most of our products are all natural herbal supplements. We recommend that anyone with any medical conditions consult their physician before using our products.
ARE THE PRODUCTS FDA APPROVED?
No. The FDA does not regulate herbal supplements in the United States but our products are manufactured to NNFA / GMP guidelines which are the strictes safety laws for safe manufacturing.
WHAT KIND OF PAYMENTS DO YOU ACCEPT?
We accept money order and credit card payments at this time.
DO YOU OFFER A MONEY BACK GUARANTEE?
We do not offer a money back guarantee on drop shippingorders. If any of the product is damaged during the shipment we will replace any returned items at no expense.
WHAT SHIPPING OPTIONS DO YOU OFFER?
FedEx Ground $11.50
FedEx Express $16.50
FedEx International $28.00
USPS Priority Mail $7.50
USPS Priority International $28.00
Please note: International shipping charges do not include applicable import duties or taxes that are due upon entry into the destination country.
SHIPPING TIME ESTIMATES
When is my order shipped?
Orders placed during regular business hours (Monday through Friday, 7:30 a.m. to 3:00 p.m. PST) are typically processed and shipped within 24-48 hours. Once an order has processed, delivery time depends on the chosen shipping method. No Saturday or Sunday deliveries on orders shipped via FedEx.
HOW LONG WILL IT TAKE TO GET MY ORDER?
You should receive your order in 2-5 business days. International customers should allow 7-10 business days. We cannot control the local customs in your country, therefore some orders may take longer.
SHIPPING TO P.O. BOXES
Can I ship an order to a P.O. box?
Yes. Orders shipped to P.O., A.P.O., or F.P.O., boxes within the United States are automatically shipped via USPS Ground.
DO YOU SHIP INTERNATIONALLY?
Yes, we ship internationally. You will find the countries we ship to in the pulldown menu on the order page.
IS THE PACKAGE SHIPPED DISCREETLY?
Yes, all orders are shipped in discreet packaging.
